High Impact Manager ®
Gallup found that poor managers cost the economy approx. $400 billion annually and that 1 in 2 employees cited leaving their job because of a poor relationship with their manager. That interrupts the consistency needed by companies to reach their full potential.
The High Impact Manager® program trains time-tested actionable solutions to real-world challenges based on decades on experience.
Over 12 months, it focuses on changing and developing 24 habits through a series of tasks, practical activities, and achievements.
The program applies a blended learning approach by including a unique combination of in-person classroom training and online learning. Our online Learning Management System provides the resources for a structured and seamless training experience.
Here is What You Will Learn
ACQUIRING AND DEVELOPING TALENT
Recruiting Top Talent
The recruiting process is one of the most important functions a manager can undertake. The right hiring decisions can lead to higher impact organization results with greater productivity, whereas the wrong decisions can be costly and even devastating to your organization.
6 Key steps to recruiting
Attract the best candidates
How to plan and prepare to recruit
Hiring Top Talent
Good hiring decisions are critical to the success of your organization. High Impact Managers have a very high success rate in hiring because they know how to effectively interview and select the right person for the right job.
How to create a successful hiring a process
14 hiring mistakes to avoid
Effective hiring methods
Setting Up New Employees for Success
All too often, managers do all the right things in recruiting, selecting and hiring new employees and then, immediately, treat them as if they have been working for the company for a long time. It is important to integrate new employees into an organization; this way, new employees will quickly think of themselves as part of the organization’s community and will be more likely to become valuable long-term employees.
How to properly onboard new employees
How to create a orientation that creates retention
The best way to encourage employees from day one
Retaining Top Talent
When you lose a good-long term employee, there are costs in time and money to recruit and hire replacement employees. Your best and most experienced employees are more likely to have a greater impact in your organization than someone new on the job, which is why retaining your best employees should be one of your most important management responsibilities.
6 proactive retention strategies
Identify reasons employees may leave
Employee recognition and development programs
High Impact Managers are inspirational leaders who create superb organization results because they demonstrate an unwavering resolve to do what must be done as well as set the standard of building a great, enduring organization.
How to Inspire your employees
Accountability, teamwork, and sharing credit
Create a positive work atmosphere
Developing Your Team Members
If your dreams involve any significant level of success, you’re not going to get there by doing it alone. Your most important job is to help develop those who report to you to become high impact direct reports which provide their highest level of positive impact on your organization.
6 secrets to developing your direct reports
Improve leadership, accountability, and teamwork
The approaches that will create initiative and accountability
Removing Barriers to Trust
Most people have subconscious barriers to trusting others. It is hard-wired into human beings to distrust new people, initiatives, and ideas. Removing barriers of distrust during an initial in-person with someone you are meeting for the first time is essential.
10 habits to neutralize distrust
How to gain and build trust with your team members
The Keys to successful, productive working relationships
Dealing with Difficult People
As a manager, there will be times that you will have to deal with different types of difficult people with whom you have to interact as part of your position. It is important that you deal with these difficult people in a way that brings about the greatest impact from you and the areas you manage.
How to address destructive behaviors
Conflict Management techniques that work
Improve working relationships with direct reports, peers, bosses
In many situations, you need others to support your ideas for them to have their best chances of succeeding. High Impact Managers proactively take steps to get committed support for ideas.
5 steps to get collaborative support
Weigh-in about ideas
Participating in the Sales Effort
As a manager, regardless of your position or the size of the organization for which you work, there are times that you are likely to need to help in an effort to influence an individual or a group of people. This effort typically involves presenting and closing a sale.
Winning sales techniques
Closing the deal
How to address objections
Negotiations are so naturally part of the day-to-day activity of every manager that you may not even realize you are doing so much negotiating. Great negotiating skills will help you maximize your personal success and the success of your organization.
12 negotiation pre-meeting techniques
11 negotiation meeting techniques with prospects and employees
How to achieve outstanding results from negotiations
Getting Negotiations Back on Track
Too often negotiations that could have resulted in an agreement concluded with no agreement when they could have succeeded if a break in the negotiations was called and the right work was done during the break. High Impact Managers know the right time to call a time out from negotiations in order to keep the negotiations from completely and permanently breaking down.
When negotiation efforts are stalled and call for a break
How to develop different strategies and come back
PAVE Your Way to Success
To maximize your impact on your organization, there must be alignment between what you do in your organization and what you should be doing, which is referred to as Competitive Edge Activities
Conduct a self-examination identifying your fit with "PAVE"
Identify your Competitive Edge Activities
Determine the current “fit” level of your direct reports
Develop a strategy for "Right People Right Seat"
Reducing Your Workplace Stress
High levels of stress and anxiety will keep you from making your highest impact at work. High Impact Managers are typically much better than most managers in controlling their workplace stress to achieve high impact results.
8 elements to reduce work-related stress
How to create Work Life balance
Reduce workplace stress & anxiety to increase results
Results Driven Communication
Most managers tread water in the areas of communications that directly impact the results of the organization. In contrast, High Impact Managers have a habit of Results-Driven Communication, which is a refreshingly real and practical approach to communications needed to bring about desired work results.
6 elements of Results-Driven Communication
Gain a higher level of positive impact
Learn effective Two-way communication
Conducting Effective Meetings
One of the habits routinely used by High Impact Managers is making the meetings they are in extremely effective. This is true when they are in meetings with their bosses and peers as well as when they conduct meetings with their direct reports.
Learn the importance of the 3 different meeting dynamics
Create a more productive and prosperous working environment
Work more effectively with your boss, peers, & direct reports
Productive Time Management
As an organization leader, you are faced with time pressures in running your organization and personal like, which can make it seem next to impossible for you to get everything done. High Impact Managers overcome time management obstacles, which allow them to operate with less stress and a clearer mind at work.
Overcome 16 time-management obstacles
Learn to manage time & maximize work success
Apply energy and attention to what’s important
Create a "To Don't List"
Making Your Personal Long-Term Vision Happen
High Impact Managers create their own Personal Vision Statements and use the statements to create the personal plans they need to make it happen. This habit includes how to achieve higher impact results by sharing at parts of their Personal Visions with their subordinates and their bosses while encouraging them to share at least parts of their Personal Visions with them.
11 Essential Personal Vision Questions for creating Personal Vision Statements
3 Steps you need to take after completing your Personal Vision Statement
How this exercise will create improved results
Coaching Your Winning Team
The time you spend coaching employees of your organization will help them increase their impact within your organization. Your coaching will help employees move to a level that they may not have been able to reach in the past.
Discover the 26 Essential Coaching Skills
How to boost organization morale & culture
This will all you to Improve your employee’s quality of work
High Impact Managers strategically lead those people and activities for which they are responsible while embracing and balancing their hands-on, day-to-day requirements as managers. They use Strategic Leadership techniques, processes, and methods to make their plans much more likely to succeed.
3 steps to become an effective Strategic Leader
The Skills to managing with strategic direction
How to achieve goals with more frequency
Creating and Managing Successful Action Plans
Getting great results requires creating great action plans that show what needs to be done to accomplish a strategy for achieving a specific goal. High Impact Managers have the habit of creating and managing action plans with disciplined follow-through and timely adjustments that bring about high impact results.
3 steps to high impact results
Action plan tactics that will change your likelihood of success
How action plans allow you to achieve your goals more frequently
Managing with Key Performance Indicators
You cannot effectively manage what you cannot measure! High Impact Managers typically have the habit of making great use of Key Performance. Indicator (KPI) reports that contain the metrics they use to evaluate and make decisions that are crucial to the success of their organization and/or departments.
The 10 factors to consider
How to best identify Quantitative measurement of performance
Using these will positively influence performance immediately
Using Diagnostics for Creating Goals
High Impact Managers take the time, usually set aside in a retreat atmosphere once a year, with their subordinates who report directly to them, to focus on what should be their long term goals.
The 3 essential steps to identify goals
How to create a SWOT diagnostic
You will then be able to create critical success factors
Creating a High Performing Culture
Culture is the behavior that results when a group operates with a set of generally unspoken and unwritten rules for working individually and together. Organization culture is the term given to the shared values and practices of your organization.
3 steps to a High Impact organization culture
How to create a organization culture statement
Drastically improve team motivation, morale, creativity, and success
Let's get started making you a High Impact Manager!